Frequently Asked Questions...
Q: Do you have a guarantee?
A: YES we do! Our Treadlite Tough Guarantee covers your new Treadlite Broadfork head for life! That's right... for life! We have that much faith in our product that we know it will be successful for you. If, and we don't forsee it happening, but if you do come into an issue under regular use of your broadfork we will be happy to work with you to repair or replace your Treadlite Broadfork head.
Q: Will the Treadlite Broadfork work in my hard clay soil?
A: YES! We have hard red clay soil here in WI where we have designed and tested each model of Treadlite Broadfork. If you're working in heavy clay soil you are probably familiar with how concrete-like it can be. For best and easiest results tilling with your Treadlite Broadfork you will want your moisture content to be "just-right", like after a light rain or watering when the soil softens a little but hasn't become gooey and muddy.
Another point to consider is what style of tilling you are hoping to do with your Treadlite Broadfork. We have different models just for this reason. If you are hoping to do more ground breaking and loose tilling we highly recommend our 20" wide - 4 tine broadfork, our other models will all offer a finer tilling but will have more resistance in heavy clay soil.
Q: What are the benefits of wood handles?
A: Our ash wood handles provide superior strength in a lightweight package, making easier work for you than any other broadfork on the market! Wood handles give optimal grip and feel wonderfully natural in your hands, really allowing you to feel the soil loosen as you work through your beds. Plus for cool spring or fall weather the wood handles excel without being cold in your hand.
Q: What are the benefits of steel handles?
A: Our steel handles are a new offering per customer requests over the years from market farmers. While they do not have the natural feel and lighweight of our original wood handles, these handles are truly indestructible! Our steel handles are removable and interchangeable with our wood handles, so you can switch out your handles depending on the type of digging you will be doing that day. The all-steel Treadlite Broadfork is designed for commercial applications, market farmers, or when your broadfork will be used by multiple users over large spaces. An additional 3 lbs is added by upgrading to steel handles.
Q: Why is your step tube round?
A: First, when digging repeatedly into your soil our round step tube makes your job the most comfortable on your foot, allowing symmetrical pressure with your foot when pushing the head of the broadfork into the soil.
Second, do not be fooled that your foot will slip off a round tube if your broadfork is wet... if indeed your broadfork is wet your foot has a larger footprint on a round tube than on the abrupt corner point of a square tube.
Third, when designing and engineering the Treadlite Broadfork we looked to nature for inspiration. Stems, branches and trunks are all examples of round tube strength in nature rather than square tube with flat sides and hard corners.
* Low growing mints being an exception
Q: How do I use a broadfork?
A: Check out the videos on our home page to see it in use. Click here for a quick example video.
Step 1: Using two hands drop your broadfork on into the soil of your garden bed
Step 2: With either foot step on to the round step tube, pressing the tines of your broadfork further into the soil
Step 3: Use the wood handles as a lever to wiggle for areation or by pushing down towards the soil as the tines of the broadfork break apart the soil more fully
Step 4: Step backwards and Repeat
*Be sure to take notice all of the worms that emerge whole and uninjured as you aerate your soil with your broadfork!
Q: What are your shipping policies?
A: *FREE SHIPPING ON ALL TREADLITE BROADFORKS! We do ship international as well, please contact us for adjusted international rates for your country.
*Typically your broadfork will be ready to ship within 2-4 business days of your order. During the spring season shipping times may vary due to a large increase in orders. We always do our very best to ship out your broadfork ASAP!
*Once your broadfork has shipped we will email you with tracking information.
*Once your broadfork has shipped we are not responsible for lost or stolen packages. We do offer signature upon delivery to avoid any possible package theft - this is available as a shipping upgrade upon check-out.
*Priority shipping brings you to the top of the shipment que and is available as a shipping upgrade upon check-out.
Q: What is your return policy?
A: In case of a need to return your new Treadlite Broadfork we do accept returns. Please contact us for the return shipping address. If your broadfork is in unused, new condition a full refund will be issued on your purchase price. If your broadfork is in gently used condition a partial refund will be issued on your purchase price.
Q: Do you offer discounts for bulk orders or wholesale pricing?
A: Yes! We have a wholesale program with discounted pricing for resellers or for farmers who may want multiple broadforks for their farm. Please read more about it by CLICKING HERE and contact us for more information .
Q: What type of payment do you accept?
A: We accept all major credit cards and PayPal payment. If you prefer to mail a check contact us and we can provide you with mailing information to send in payment.